How do I change my profile picture and username?
Changing Profile PictureA profile picture can be added to any Golf Clash account by securing your account to a Facebook profile. This can be...
How frequently can I change my username?
It is only possible to change your name once. So pick your name carefully!
Choosing a username.
We encourage all golfers to choose a custom username. To change your username, select your profile picture from the main menu screen an...
Why is my name not valid?
If the name you have chosen is not valid, this means that the name or some part of the name has failed our profanity filter. If your new na...
How do I turn off push notifications? (iOS)
In order to disable or enable push notifications for Golf Clash, please navigate to your device's settings and select the "Notifications" o...
How do I turn off notifications? (Android)
In order to disable or enable notifications for Golf Clash, please navigate to your device's settings page and locate the "Apps" or "Applic...
Where can I find my User ID?
Your unique User ID can be found in the in-game settings menu, which can be accessed by selecting the grey cog icon from the main menu scree...
My Golf Clash account is unsecured, what does that mean?
If you can see the red shield icon and your Golf Clash account is showing as "Unsecured Account", this means that you haven't selected a met...
Why should I secure my Golf Clash account?
Securing your account ensures that your Golf Clash progress can always be restored, even if you uninstall the app or lose access to your dev...
How do I secure/save my Golf Clash account?
You can keep your Golf Clash account secured and ensure that it cannot be lost by using our 'Secure your account' system. From the Golf...
How do I recover my lost Golf Clash account?
To recover a Golf Clash account, simply select the settings cog in the top left-hand corner of the main menu screen. On this screen tap the...
Can I secure more than one Golf Clash account to my email address, phone number or Facebook profile?
It is only possible to connect one Golf Clash account to each recovery option: - Email - Phone Number - Facebook You can however assig...
Why is Golf Clash saying that my phone number/ email address is already in use?
If you see this message it means that there is already a Golf Clash account connected to this phone number or email address.
How do I transfer my Golf Clash account onto a new device?
Transferring a Golf Clash account onto a new device is easy and can be done by following the steps below:1) First, secure your Golf Clash ac...
Help! The wrong Facebook account is being loaded.
In order to recover an account using Facebook, you will firstly need to make sure that you are signed into the correct Facebook account. P...
How do I remove a recovery method from my account?
It is not possible to manually remove recovery methods from your Golf Clash profile, however our support team will be happy to assist you wi...
Can I share, sell, trade or gift my Golf Clash account?
Please note that any form of account selling, trading, buying or gifting is against our terms of service. This includes allowing other pla...
Help! Someone has access to my account!
We take account security extremely seriously and we make sure that accounts can only be accessed by the account creator. Another user can on...
Why have I received a warning/suspension on my account?
A Golf Clash account will receive a warning/suspension if an account or players contravenes our Fair and Safe Gaming policy or our Term...
Help! I am not receiving my account recovery code via email.
If you are trying to recover an existing account via email, but are not receiving your code, please follow the steps below:Please check your...
How do I unsubscribe from Season Recap videos?
When you subscribe to receive Season Recap videos, you will receive an email every season containing an overview of your season. At the bott...
Why am I not able to subscribe to Season Recap videos?
To be eligible to receive Season Recap videos, you must have played 10 matches in the Season and won at least 5 matches. If these requiremen...
How do I update my email address for Season Recap videos?
If you have already subscribed to receive Season Recap videos, you can change your email address at any time by selecting the “Season Recap”...
How do I update my DoB (Date of Birth)?
If you have accidentally entered the wrong Date of Birth for your Golf Clash account, you will need to contact the Golf Clash Customer Care ...
How do I delete my account?
Please note that accounts cannot be restored once deleted and all deletions are permanent. There are two ways to delete your Golf Clash...
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