Why am I losing connection?

Connection issues are always frustrating, especially when they interrupt your time out on the course. The following FAQ will provide an over...

Help! My matches keep freezing.

If the Golf Clash app does freeze during your match, please fully close and reopen the Golf Clash app as soon as you notice that the game h...

Golf Clash keeps crashing! (iOS)

If the Golf Clash app closes to your devices home screen, don't panic. This issue can normally be resolved by following the steps below.&nbs...

Golf Clash keeps crashing! (Android)

If the Golf Clash app closes to your devices home screen, don't panic. This issue can normally be resolved by following the steps below.&nbs...

Which Android devices are supported?

The Golf Clash app is compatible with Android devices running operating systems (OS) 6 and above.

Which iOS devices are supported?

This game is compatible with devices on iOS 12.0 and above and is compatible with iPhone, iPad and iPod Touch devices.

Help! My shots are being reported a suspicious.

We taking cheating very seriously and we constantly monitor games to make sure that there is no foul play or unsportsmanlike behaviour. If...

Help! I received a connection/server error when taking my Golden Shot.

Don't worry if you receive a connection or server error when taking your Golden Shot. We automatically calculate where your Golden Shot at...

I can't update the Golf Clash app! (Android)

If you are having problems downloading the latest update through Google Play, please follow the advice below. - Make sure that your dev...

I can't update the Golf Clash app! (iOS)

If you're having problems downloading the latest Golf Clash update please follow the steps below. Do not delete the app from your device - ...

Help! I’m experiencing lag whilst playing Golf Clash.

We always do everything we can to make sure that Golf Clash runs smoothly on any available device.Needle lag or slowdown normally indicates ...

Why are my shots being released on their own?

Shots being taken before you have taken your finger off the screen are normally caused by one of the following 6 issues: 1. Edgeless sc...

Help! My chest 'Failed' when I opened it.

Don't worry if you see the 'Failed' message when opening your chests. We always make sure that you receive the items from your chest, even ...

Advanced connection troubleshooting

If you see the "Reconnecting" message when playing Golf Clash, this means that your device has lost connection to our game servers and your ...

I didn’t receive my reward after completing a free offer.

If you do not receive a reward after completing an offer,  please follow the troubleshooting steps available here: Troubleshooting...

Why don’t I have the option to earn rewards by completing in-game offers?

The free offer section in the Golf Clash store is an experimental feature that is currently being tested. Whilst this feature isn’t currentl...